ITIL 4 Foundation Registration: Price, Steps, Results

Last checked: 10 November 2026. Prices and rules can change, so check everything on the ITIL 4 Foundation page and the help and support FAQ on the PeopleCert website before you pay. This guide is independent: it is not affiliated with PeopleCert and cannot book an exam for you.

In short: you buy the exam from PeopleCert or through an accredited training organization, then schedule it from your PeopleCert account. On 10 November 2026 the PeopleCert page listed the exam bundle (exam voucher and official eBook) at US$690 including VAT. The price shown depends on your country.

Purchase options on the PeopleCert page

Prices were read with the location set to the United Arab Emirates. Accredited training organizations set their own course prices.

Registration steps

1. Buy the exam from the ITIL 4 Foundation page on the PeopleCert website, or get an exam voucher code from an accredited training organization and redeem it in your PeopleCert account. PeopleCert gives you 12 months from purchase to take the exam.
2. Schedule the exam from the Overview tab of your PeopleCert account with "Schedule your exam".
3. Prepare for an online exam: a valid government-issued photo ID with English characters, a quiet private room, one webcam, and no note-taking during the exam.
4. Take the exam. You see a preliminary result on screen at the end.

Changing your booking

• Free up to 48 hours before the exam.
• USD 60 administration fee from 48 hours to 4 hours before.
• USD 120 later than that.

If you do not pass

PeopleCert sells a Take2 re-sit that you add before the exam, up to 15 minutes before your session, from the Overview tab of your account. Take2 cannot be bought after a failed exam. A Take2 re-sit must be scheduled and completed within 6 months of the first exam date.

Results and renewal

• Official results and the e-certificate reach your PeopleCert account within 2 business days.
• ITIL 4 certifications are renewed every 3 years: by passing another eligible ITIL certification, or by recording CPD points (20 a year for 3 years) through a PeopleCert Plus membership.

ITIL 4 and ITIL (Version 5)

PeopleCert also offers ITIL Foundation (Version 5), and its ITIL FAQ says ITIL 4 and Version 5 will run in parallel for a period. The same FAQ says the current plan is to retire all ITIL 4 modules on 31 December 2027, with voucher validity dates to be announced. Check the ITIL FAQ before you buy.