RBF · RBFE4
Retail Banking Fundamentals Professional Exam (RBF)
A SAMA-mandated exam for front-line bank staff; each attempt costs SAR 1,000 and the pass mark is 75%. Practise 500 explained questions weighted to the ten official chapters.
Try 10 free questions and see your levelTake a full mock exam
- 100 questions in 120 min, like the real test
- 500 questions covering the main scoring topics, with explanations
- 75% pass mark, with targeted practice on your weak spots
See the gap to your target score Practise the units costing you the most marks A full mock exam like the real one
Every option explained so you understand why
If your exam were today, would you pass?
Try 10 free questions without signing up. Get your score and find your weak areas as soon as you finish.
Sahm Bank has paid-up capital of SAR 2.5 billion and reserves of SAR 1.5 billion. SAMA has not approved any increase in the limit. Under Article 8 of the Banking Control Law, what is the maximum aggregate credit the bank may extend to any one customer?
All 10 free questions with answers and an explanation for every option
What you get
- 500questions in the bankPractise with the answer shown right away, or sit a full timed mock
- 10unitsSplit by the exam syllabus
- 36flashcardsTo lock in terms and definitions
- 20quick review pointsEach unit in a few key lines
Unit map
- 01The Structure of Retail Banking Sector in KSA8 questions
- 02Retail Banking Products and Services in KSA25 questions
- 03Principles of Responsible Financing6 questions
- 04Islamic Sharia Principles and Impact on Retail Banking11 questions
- 05Effective Customer Service in Retail Banking7 questions
- 06Principles of Protecting Bank Customers11 questions
- 07Business Conduct Rules4 questions
- 08Compliance Principles and Impact on Retail Banking7 questions
- 09Fraud Concept and Impact on Retail Banking8 questions
- 10AML/CFT in the Kingdom of Saudi Arabia13 questions
Exam facts
Retail Banking Fundamentals Professional Exam (RBF) — Number of questions: 100 questions. Exam time: 120 minutes. Pass mark: 75%. Calculator: A conceptual exam; the Academy does not list a personal calculator requirement. Exam fee: SAR 1,000. Source: Financial Academy (Last verified: 2026-11-06). Question bank: full mock exams of 100 questions in 120 minutes, like the real test with a result for every unit, plus 500 explained questions across 10 units, every option explained, a review of your mistakes, and two ways to practise: see the answer right away, or sit a full timed mock. Free questions: a 10-question diagnostic test covering the main units, no sign-up; at the end we compare your score with the pass mark and show your weakest units.
- Exam code
- RBF · RBFE4
- Exam language
- Arabic or English
- Number of questions
- 100 questions Source
- Exam time
- 120 minutes Source
- Pass mark
- 75% Source
- Calculator
- A conceptual exam; the Academy does not list a personal calculator requirement. Source
- Exam fee
- SAR 1,000 Source
Last verified: 2026-11-06
How to register
- No prior certificate or training programme is required to register.
- Create a Financial Academy account and choose the Retail Banking Fundamentals (RBF) exam and language (Arabic or English).
- Pay the exam fee (SAR 1,000) and choose the date and test centre.
- Arrive early with a valid ID that matches your registration name and follow the centre’s instructions.
Exam body
Financial Academy: Official website: Financial Academy
Study guides
Frequently asked questions
How many questions, how long, and what is the pass mark?
100 multiple-choice questions in 120 minutes, with a 75% pass mark. Available in Arabic or English.
Can I try RBF Retail Banking questions for free?
Yes. Free questions: a 10-question diagnostic test covering the main units, no sign-up; at the end we compare your score with the pass mark and show your weakest units. The free practice test page lists the same questions with answers and an explanation for every option. The rest of the questions and the full mock exams come with a pass from SAR 26.
What makes this RBF Retail Banking question bank different?
Question bank: full mock exams of 100 questions in 120 minutes, like the real test with a result for every unit, plus 500 explained questions across 10 units, every option explained, a review of your mistakes, and two ways to practise: see the answer right away, or sit a full timed mock. Every question is reviewed and referenced, ready to practise on your phone. Try the free questions and read the explanations before buying full access.
Is this site affiliated with the Financial Academy or SAMA?
No. This is an independent exam-prep site with no link to the Financial Academy, the Saudi Central Bank (SAMA), or any government body. Always rely on what the official bodies announce.
What are the chapters and their weights?
Ten chapters: structure 8%, products and services 25%, responsible financing 6%, Sharia 11%, customer service 7%, customer protection 11%, business conduct 4%, compliance 7%, fraud 8%, AML/CFT 13%.
Is this an official site, and how do I pay?
It is an independent site, not part of Qiyas or any government body, and every question is reviewed before it is published. You pay once, with no automatic renewal, through Waffo Pancake (the merchant of record) by Visa, Mastercard, Apple Pay or Google Pay, and your statement shows "WAFFO". If you were charged twice or the pass did not open, email support@saudiexams.com.
Study material sample: The Structure of Retail Banking Sector in KSA
Summary
This unit covers “The Structure of Retail Banking Sector in KSA” and contributes about 8 of 100 questions on the RBF exam per Financial Academy weights (4th edition). Review learning objectives and official materials before sitting.
What the exam focuses on
- Banking system structure and bank classification
- Banking service features and distribution channels
- SAMA role and domestic/international regulation
Show 1 more
- Evolution of Saudi banking and digital banks
Common traps
- Do not blur concepts in this chapter; revisit: A trainee asks what “public banks” means. You answer:
- Do not blur concepts in this chapter; revisit: When documenting “distribution channels” for audit, record it as:
- Do not blur concepts in this chapter; revisit: In the oral drill, the expected answer for “CMA” is:
Try the flashcards
Tap a card to see the answer
Banking system structure and bank classification
A topic within The Structure of Retail Banking Sector in KSA.
Banking service features and distribution channels
A topic within The Structure of Retail Banking Sector in KSA.
SAMA role and domestic/international regulation
A topic within The Structure of Retail Banking Sector in KSA.
Evolution of Saudi banking and digital banks
A topic within The Structure of Retail Banking Sector in KSA.
Why you can trust these questions
- Published questions: 500. We reviewed every one before publishing it: the answer, the explanation of each option and the source.
- Exam facts last checked against the organiser’s website: 2026-11-06. We check them again every three months and two weeks before each test.
- Found a mistake? Tap "Report an error" under any question in the practice area, or email us at support@saudiexams.com
- Independent website. Not affiliated with ETEC (Qiyas), the Financial Academy or any government body.
Update log
- 2026-11-06 First draft: exam structure per 4th edition and official chapter weights, with a question bank awaiting blind review.